Privacy Policy

Effective Date: October 13, 2026

QiciQun Home (“QiciQun Home,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting a business inquiry, requesting product information, or communicating with us about our ceramic tile products and services.

This Privacy Policy explains how we collect, use, disclose, and protect information through our website, online forms, and related communications.

Website: https://tendyo.top
Contact Email: [Insert Your Business Email]
Company Legal Name: [Insert Registered Company Name]

1. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and business.

1.1 Information You Provide

You may voluntarily provide information when you:

• Submit a product inquiry or request a quotation.

• Request samples, catalogs, technical specifications, or product information.

• Contact us regarding wholesale purchases, distribution, OEM/ODM services, or project requirements.

• Place an order or communicate with us about an existing order.

• Subscribe to our newsletter or other business communications.

• Complete a contact form, participate in a survey, or provide feedback.

• Communicate with us by email or through other available communication channels.

The information may include your name, company name, job title, business email address, telephone number, business address, country or region, product preferences, project details, order information, and any other information you choose to provide.

Please do not submit confidential or sensitive personal information through general inquiry forms unless it is necessary and we have requested it.

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically through server logs, cookies, pixels, analytics tools, or similar technologies, depending on our website configuration.

This information may include:

• IP address and approximate location.

• Browser type, operating system, and device information.

• Pages visited, products viewed, and referring website.

• Date, time, and duration of visits.

• Interactions with website features and marketing content.

We use this information to operate the website, understand visitor behavior, improve website performance, and help maintain security.

1.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website traffic, and measure marketing performance.

Some cookies may be provided by Shopify or third-party applications integrated into our website.

You can manage cookies through your browser settings and, where available, our website's cookie preference tools. Disabling certain cookies may affect some website features.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

1.4 Information from Third Parties

We may receive information from service providers, business partners, analytics providers, advertising platforms, or other third parties when they lawfully provide information relevant to our business operations.

We handle such information in accordance with this Privacy Policy and applicable law.

2. How We Use Your Information

QiciQun Home may use collected information for the following purposes:

1. Responding to inquiries: To answer questions about ceramic tiles, product specifications, pricing, availability, samples, and customization.

2. B2B business development: To communicate with distributors, wholesalers, importers, contractors, architects, designers, and other potential business customers.

3. Quotation and order management: To prepare quotations, coordinate orders, arrange delivery, and provide order-related support.

4. Product and service improvement: To understand customer needs and improve our products, website, and services.

5. Customer communications: To send requested catalogs, product updates, technical information, and business correspondence.

6. Marketing: To send promotional or marketing communications where permitted by law and, where required, with your consent.

7. Website analytics: To understand website traffic, evaluate performance, and improve user experience.

8. Security and fraud prevention: To protect our website, business, customers, and service providers against fraud, misuse, and unauthorized access.

9. Legal compliance: To meet applicable legal, regulatory, tax, accounting, and contractual obligations.

10. Other disclosed purposes: To use information for purposes reasonably related to the context in which it was collected or as otherwise permitted by applicable law.

We will not use personal information in ways that are materially incompatible with the purposes described above without providing any notice or obtaining any consent required by law.

3. How We Share Information

We do not disclose personal information indiscriminately. However, we may share information in the following circumstances.

3.1 Service Providers

We may share relevant information with service providers that help us operate our website and business, such as:

• Shopify and website hosting providers.

• Website analytics and performance providers.

• Customer relationship management and inquiry management tools.

• Email and business communication providers.

• Payment processors, where applicable.

• Shipping, logistics, and order fulfillment providers.

• Website security and technical support providers.

These providers may process information on our behalf to deliver their services, subject to applicable contractual and legal requirements.

3.2 Business Transactions

If QiciQun Home undergoes a merger, acquisition, restructuring, financing, or sale of all or part of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

3.3 Legal Requirements and Protection

We may disclose information when reasonably necessary to comply with applicable laws, legal processes, or lawful requests; enforce our agreements; protect our rights or property; investigate suspected fraud; or protect the safety and security of our website, customers, and others.

3.4 With Your Consent

We may share information for other purposes when you have given the consent required by applicable law.

4. International Data Transfers

As an international B2B business, QiciQun Home may communicate with customers and business partners located in different countries.

Your information may be processed or stored in countries where we or our service providers operate. Data protection laws in those countries may differ from the laws in your country of residence.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business relationships, processing orders, resolving disputes, and meeting legal or accounting obligations.

The retention period depends on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

You are responsible for taking reasonable precautions when sharing information online and for protecting the security of your own devices and accounts.

7. Marketing Communications and Your Choices

We may send you business or marketing communications about ceramic tile products, new collections, company updates, or other information relevant to your interests where permitted by law.

You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us at [Insert Your Business Email].

Even if you opt out of marketing communications, we may still send non-promotional messages necessary to respond to your inquiries, manage orders, or fulfill legal and contractual obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information, subject to applicable exceptions.

• Request a copy of certain information in a portable format.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

• Appeal a decision concerning a privacy request where required by law.

• Lodge a complaint with the relevant data protection authority.

To exercise an applicable privacy right, contact us using the details in the Contact Information section below. We may need to verify your identity before responding to certain requests.

We will respond to valid requests in accordance with applicable law. Some requests may be subject to legal exceptions, including where information must be retained to fulfill a contract, comply with legal obligations, or establish or defend legal claims.

9. Additional Information for California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide you with certain rights concerning your personal information, subject to applicable requirements and exceptions.

Depending on our activities and whether the law applies to our business, these rights may include the right to know, access, correct, or delete certain personal information and the right to opt out of certain sales or sharing of personal information for cross-context behavioral advertising.

The categories of information we may collect are described in Section 1. The purposes for which we may use information are described in Section 2, and the categories of recipients with whom we may share information are described in Section 3.

We will provide any additional disclosures, notices, or opt-out mechanisms required by applicable California law.

We will not unlawfully discriminate against individuals for exercising privacy rights provided by applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, or external services.

These third parties operate under their own privacy policies and terms. QiciQun Home does not control the privacy practices of third-party websites and is not responsible for their content or policies.

We encourage you to review the relevant privacy policies before providing personal information to any third party.

11. Children's Privacy

Our website and services are intended for business customers and a general audience, not for children.

We do not knowingly collect personal information directly from children where such collection is prohibited by applicable law. If we become aware that we have collected such information unlawfully, we will take appropriate steps to address it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or legal requirements.

When changes are made, we will update the Effective Date displayed at the beginning of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about our privacy practices.

We will review and respond to privacy-related inquiries in accordance with applicable law.